Support

Need help with import, Make Video, export, download, billing, or a browser issue? Submit a ticket and we’ll follow up via email.

Contact support

Pro users get priority support. Include your browser, how you imported the video, what failed or succeeded, and what you expected to happen.

Your emailCategory

Subject (optional)Message

0/5000 characters (minimum 10)

Attach error logsIncludes browser, source metadata, export stage, progress timeline, and local logs for import, Make Video, export, route, and download failures. No raw video, filenames, URLs, transcripts, or caption text are attached.

Support bundle attached: local browser logs for the Make Video funnel only, plus sanitized export progress and browser context. The bundle is trimmed before submit and stays focused on error events plus import/export/download context.

Support

Need help with import, Make Video, export, download, billing, or a browser issue? Submit a ticket and we’ll follow up via email.

Contact support

Pro users get priority support. Include your browser, how you imported the video, what failed or succeeded, and what you expected to happen.

Your emailCategory

Subject (optional)Message

0/5000 characters (minimum 10)